Home » Residential » Tenant Guides Tenant Information and Guides On this page you’ll find helpful guides and resources to make your time living in a Purple Frog property as easy as possible. There are some important guides about safety in your home so please read these carefully. Fire Safety How to avoid fire in your home, and what tto do in an emergency. Find out more Gas Safety How to use your applicances safely, and what to do in an emergency. Find out more Electrical Safety Find out your responsibilities for electrical safety in your home. Find out more Mould and Mildew What's the different? How to avoid and treat mould in your home. Find out more Boiler Problems If you've got problems with your heating or hot water, check this out. Find Out More Council Tax How much is it? Do you have to pay it? What discounts are available? Find out more Slugs How to deal with pests: Slugs in your home and when to contat your agent/landlord Find out more Utilities A complete guide about setting up your utilities and getting the best deals. Coming soon Coming Soon Housing Benefit Advice Want to know if we accept Housing Benefit / DSS Find Out Here Blocked Drain Issues What to do if your toilets or drains are blocked Click Here NEW Avoid Frozen Pipes Frozen pipes can cause huge amounts of damage. Find out how to avoid them Click Here Electrical Problems Lorem ipsum dolor sit amet consectetur adipiscing elit dolor Click Here Washing Machine Faults Lorem ipsum dolor sit amet consec Click Here